Shipping Policy

At Montecito Peptides, we are committed to providing fast, reliable, and secure shipping for all orders.
 

Order Processing

  • All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
  • Orders placed after 12:00 PM PST may be processed the following business day.
  • Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Times

We offer the following shipping options:
  • Standard Shipping: 3–5 business days
  • Expedited Shipping: 2–3 business days
  • Overnight Shipping: 1 business day (where available)
Delivery times are estimates and may vary depending on carrier delays or unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.
Montecito Peptides is not responsible for orders shipped to incorrectly provided addresses.
 
Lost, Stolen, or Delayed Packages
  • We are not liable for packages marked as delivered by the carrier.
  • If your package is lost or significantly delayed, please contact the shipping carrier directly.
  • If you need assistance, our support team is happy to help guide you through the process.

Damaged Items

If your order arrives damaged:
  • Contact us within 48 hours of delivery
  • Include photos of the damaged product and packaging
We will review and resolve the issue as quickly as possible.
 

Shipping Restrictions

  • We currently ship only within the United States.
  • Certain products may have additional shipping restrictions depending on local regulations.